FAQ – Frequently Asked Questions

1. How long does delivery take?

Our standard delivery time is 8–10 working days across the UAE.

2. Can I send my own design for customization?

Yes! You can share your design with us via WhatsApp or email, and we will create your personalized jewellery.

3. Is delivery free?

Yes, we offer free delivery all over the UAE.

4. What payment methods do you accept?

We only accept Cash on Delivery (COD). No advance payment is required.

5. Is your jewellery skin-friendly?

Yes, all our jewellery is made with high-quality, skin-friendly materials that are safe to wear.

6. Do you provide warranty or guarantee?

Yes, we guarantee that our products are made with care and delivered in perfect condition.

7. Can I order for special occasions like weddings or Eid?

Absolutely! Our customized jewellery is perfect for birthdays, anniversaries, weddings, Eid, and other special occasions.